All our staff are trained and dedicated to serve you and you will be treated with courtesy and respect at all times. In return, we ask that you and anyone that you bring with you to the clinic treat our administrative and clinical staff with the same courtesy and respect.
We have a ZERO TOLERANCE approach to any verbal, aggressive and violent abuse and behaviour towards our staffs or other clients/families. We respectfully advise you that abuse and/or violence will not be tolerated.
If a client or anyone a client brings with them to the clinic, is abusive, aggressive or violent towards our staffs and/or other clients/families the police will be called and may result in you being removed from our clinic list.